Mission Statement
Our Mission is to provide the Charlotte area with first class customer friendly flooring and remodeling services. We are committed to compatibility and responsiveness with our clients, employees, vendors and our trusted sub-contractors. We develop trusting and honest relationships from the first consultation meeting through the entire project and for years after. In fact, customer our clients prefer that only Imperial Floor Coverings provide all remodeling and flooring on their home.
At Imperial Floor Coverings our primary focus will always be on our residential customers, but we are also proud of our relationship with our local contractors and restoration companies. When YOUR customers are wanting new flooring, cabinets or countertops come to Imperial Floor Coverings - we truly have you covered. We offer flooring in any style you could imagine along with beautiful cabinets and countertops for the kitchen.
We have an exclusive relationship with Pack Design Cabinets; these are custom built cabinets at manufactured cabinet prices. We offer a full line of granite countertops along with Wilson Art laminate. Wilson Art is a leader in laminate countertops that are built on site. From carpet, hardwood, laminate, vinyl, ceramic tile to cabinets and counter tops! Come by and visit our showroom, you will find what your customers are looking for here. We have a full line of all the brand names from top manufacturers with first quality materials at low neighborhood prices.
Our focus is on meeting the customer’s needs in every phase: quickly, properly, and responsively. This has made us the fastest-growing flooring company on the northwest side of Mecklenburg County. Trust your floor covering, countertops or cabinet needs to us. You'll know you're working with the most dedicated professionals in the industry. It is our goal to understand your customer's needs and then provide the best quality service available anywhere. Our well-trained installation professionals perform all phases of the installation with years of experience and the knowledge to make the floors, countertops or cabinets stand out to all who see them. We can work with your customers to come up with the best products and colors to make their visions come to life. If your customers are looking at ceramic or porcelain we have designer’s that will work with them to design a look that is just their personal style.
We are committed to quality and our proven track record demonstrates that at every phase, from selection to installation to maintenance, we will bring you and your customers value above and beyond that of the product itself. We want you to be a lifelong client so your opinion of us is important. Give us a call and let us help you with your business.
Our promise to you- A genuine desire to understand your needs.
- Quality advice and the expertise to develop a project that is right for you.
- Locally owned and operated, we understand and care deeply about our neighborhood.
- Professional and courteous staff.
- Quality workmanship and materials.
- Regular communication during all phases of the project.
- A clean and safe job site.
- Work that is done right.
- Good value for your money.
- An exceptional client experience.
A promise doesn't mean much unless you're willing to back it up. As a locally owned and operated office, we guarantee all of our work with a warranty. Because at Imperial Floor Coverings, we want you back.
Product Partners
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